Banking Domain Knowledge for Business Analysts (Kiến thức nghiệp vụ ngân hàng cho BA)
A practical reference for Business Analysts working on retail and digital banking: mobile and internet banking, eKYC onboarding, fund transfers, cards, lending, deposits and disputes. It is also a Claude skill: install the plugin and Claude applies this knowledge automatically when your request is about banking.
Tài liệu tham khảo cho BA ngân hàng bán lẻ và ngân hàng số. Đây cũng là một skill Claude: khi bạn nhắc tới bối cảnh ngân hàng, Claude tự áp dụng kiến thức này.
| Topic | What you get |
|---|---|
| Glossary (EN–VI) | 40+ terms: CIF, CASA, cut-off, name inquiry, reconciliation, maker-checker, DPD, CIC… |
| Processes | Capability map, eKYC, transfers, cards, lending, deposits, disputes, end-of-day |
| Business-rule patterns | Limits, threshold-based authentication, cut-off, timeout and pending, fees, interest, fraud |
| BA checklist | The questions a senior banking BA always asks stakeholders |
| Data model | Reference ERD, status sets, data sensitivity |
| Integrations | Core banking, middleware, NAPAS, CITAD, CMS, LOS, CIC, eKYC, AML |
| Regulations | Vietnam and international touchpoints to raise with Compliance (community draft) |
| KPIs | CASA, NIM, NPL, onboarding conversion, STP rate and more |
See it in action: interbank transfer user story with vs without this pack
Use with Claude: /plugin marketplace add lechithinh/ba-claude-skills · Skill source on GitHub